UvioCall questions and answers

UvioCall is a video calling service from Verge Technologies, an Australian company. The host starts a call and sends a link. Guests join from any modern browser with no app and no account. Hosts using the UvioCall app on an Android phone, Android tablet or iPad can also bring in a compatible external USB camera.

No. A guest opens the link, types a name, checks their camera and microphone, and joins. Nothing is installed.

Guests and hosts can use the browser on a PC, Mac, Android phone or tablet, iPhone or iPad. The UvioCall app is on Google Play for Android phones and tablets and on the App Store for iPhone and iPad. External USB cameras work with the Android app and the iPad app. They do not work on an iPhone because of Apple’s hardware limitations, so on an iPhone you use its built-in cameras.

Compatible UVC (USB video class) cameras: USB webcams, USB microscopes, inspection and document cameras, plan cameras and similar. If your phone or computer treats the camera as a standard webcam, it is likely to work. The USB camera is an extra choice in the camera menu next to the phone’s own cameras.

There is a Free plan with 60 minutes a month. Paid plans are Individual at A$29 a month, Pro at A$49 a month and Team at A$149 a month. Yearly billing costs ten months’ price for twelve months. GST is added if it applies.

A minute is a two-person call minute: each person’s connected time is added up and divided by two. Two people for 30 minutes uses 30 minutes. Four people for 30 minutes uses 60. A second camera from the same person does not count.

Yes. Paid plans can add 300 extra minutes for A$25 or 1,000 extra minutes for A$75, one-off, with no change to the plan. Bought minutes last 12 months and are used after the month’s own allowance.

Free calls are for two people and last up to 15 minutes. Individual allows four people, Pro and Team allow eight. Paid calls can run up to four hours.

Calls are encrypted in transit between your device and our servers. UvioCall does not record calls. Our servers are in Sydney, Australia. Read the Privacy Policy for what we keep.

No. Recording is not offered.

Yes. Cancel from the Plan page. Your plan stays active until the end of the period you have paid for.

On our own servers in Sydney, Australia, run by Verge Technologies Pty Ltd.

Email support@uvio.au.